went back to firestone to complain service manger was there told him what take place he mentioned he was again there if the male was inspectioning my truck .
I requested them to refund me The cash which i had to pay for the dealership given that that was the only real trouble with my motor vehicle. The district manager will never return any of my phone calls, the store manager confident me that my vehicle could be finished by lunch and wasn't. I wouldn't endorse Firestone to Anyone. Awful buyer service!!!!!
January 23, 2018 at 11:28 am Firestone Situated on 4330 Shaw Ave in FresnoCA. Has long been nothing at all but trouble and a whole catastrophe. I wished new tires, oil transform, and new wipers. Took two times to at last get the tires after a complete mess and was billed for all the get the job done only to understand I did not get a oil change or new wipers had to get it back again all over again.
The brake fluid box was marked inside the yellow box as suggested, along with the copper PPM were circled at thirty. The brake fluid in my motor vehicle was flushed about one,000 miles prior to this go to, and it will be superior to go for quite a while.
December two, 2014 at 1:26 pm I've had a horrible working experience with firestone in st.Paul Mn.I just asked that my fuses be checked as my heat went out.two personnel checked my fuses and stated they had been all in Performing get and there was none missing which lead me to imagine it had been my blower admirer.firestone then produced an appt for me to carry my automobile to another Firestone which would have Expense me approxately 500.00.I then brought my automobile to another mechanic store and discussed to them it Wasn't the fuses,it had to be the blower.as they went to put the blower in,among the lights was not Performing.they put the fuses in and certain enough the heat begun blowing which triggered the enthusiast to interrupt.this was a six.00 job which includes now became a major dilemma. I them referred to as and spoke to Dana who retains a administration position which I did recored the dialogue in which she preceded to inform me the gentleman which were under my hood and inside of my automobile were not capable or expierienced ample to inform me if my fuses had been Performing or not.
Whenever you carry your vehicle to them for slight repairs, that usually will take no more than an hour or so to accomplish and give you an precise time to choose up your car they a listing should have the brains to Allow you realize if just about anything changes in place of you returning to choose it up as agreed in place of having to wait properly two several hours extended because they couldn’t pick up the cellphone to connect with you to Permit you to know that it isn’t All set, but should you ask them about The main reason for that delay all you obtain is some quite terrible actitud over it, i guess the costumer its now not a precedence accurately……..
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By Wednesday I had seen oil stains in my driveway. I believed, oh no! I just had my oil altered. Once i introduced my car or truck in only a couple of days after owning my oil modified at this exact same Firestone locale, the service adviser, Isaac, became defensive. I was not accusatory, I just required my automobile reinspected. Right before that took place Isaac was likely into what it “could” be or what “may possibly” have happened. I lastly experienced to prevent him and inquire him to only place the vehicle on the lift so we could basically see what the problem was.
I’m like ok. So I ran few errands I mentioned I can’t get this sound. After i bought property I referred to as them he said come back in so I did. When they checked out the car he mentioned oh it absolutely was the again brake pads. I’m like why didn’t you look at the back again brakes also. Bottom line I had to pay for front and back brake pads when I only should really of compensated for a single. I invested over $300.00. I will never head over to Firestone once more. I’m contacting their company see this here Place of work This is often insane. They make the most of Women of all ages. I’m also contacting the Better Business Bureau. These people today shouldn't be in business. To ALL Women of all ages Tend not to Check out FIRESTONE!!!!!
August 24, 2017 at seven:57 am Couldn’t be any more upset using this organization. My daughter’s auto wanted new bearings, Once more, so she took her motor vehicle to our area Firestone in Franklin, TN, simply because they’d finished this maintenance several months in the past and it could nevertheless be covered below Firestone’s warranty. Very, they advised her the vehicle didn’t have to have bearings, the condition was her transmission, and since they didn’t work on transmissions, she’d must go some other place.
The outline and pictures are exact. There is apparent perform occurring in the backyard but we knew with the recent hurricane that there might be some things in development. We weren't unhappy and would endorse this property for anybody hunting for a cozy getaway.
She picked up her car or truck and took it on the dealership for diagnostics, and, predictably, they visit this website reported the bearings needed changing. One is likely to be tempted to Feel Firestone didn’t need to honor their guarantee, and that they imagined we had been as well Silly to figure this out. My partner And that i and our six developed small children all Was once Firestone buyers – Evidently, when these bearings are replaced at no charge to us (and they're going to be, although the lawyer I perform for must become involved), we’ll get our organization somewhere else.
I went into the Firestone Finish Car Care shop these details at 731 E. Union Hills Dr. Phoenix, AZ 85024, to secure a fluid brakes bleed on my 2001 Nissan Pathfinder. The Mgr. explained they might’t just bleed the brakes, They must do an entire brakes program flush, $69.ninety five. I claimed Alright. Changing many of the fluid sounded fantastic. I explained so long as you have it up about the rack, a several years ago I signed up for the life span front end alignment, could in addition do that When you have it up within the rack. He claimed it might take a handful of hrs. He was shorthanded, people today had been out Unwell, on getaway and 1 man was a trainee. I said OK just do the brakes, I walked house, I Dwell several blocks away. After i came again, my automobile was parked out front. I went in, paid the bill, $75.fifty one. There was a distinct person behind the counter now. OK it’s having near to closing, sites Thursday evening, perhaps he remaining early? Anyway, received my keys and went to obtain in my motor vehicle. After i put The true secret in, and began the engine, I listen to this loud CLICK, Click on. I don’t generate Along with the radio on so I read it loud and crystal clear. When I placed my foot on the brake pedal, it just about went to the floor.
My gut wasn’t Erroneous this Gary dude I spoke to above the cellular phone is Gary Grote (Supervisor of Motor vehicle Services). There is absolutely no other Gary at this spot I used to be so unhappy and referred to as him out on it, our website and all he can say is “Did you know the figures of phone calls we get in per day persons endeavoring to provide us stuff”. 1. That’s not of my company two. You'll want to screen your phone calls right before likely into conclusion that it’s a revenue person and three. I stated my name and requested for just a Manager. (product sales pitch commonly start with “my names is ABC from DEF organization could I speak to a manager”…I know the deal I’m an Administrative Assistant at a fantastic business through which buyer service capabilities is our #one precedence. I’m very positive the very little cash which i used at Firestone gained’t create a variance to your income but I’m pretty sure that should you don’t begin to produce a change regarding your workers you'll loose A growing number of business And after that probably it is going to influence your Revenue Bucks.